How to Recover Files from Crashed External Hard Drive

My Seagate external hard drive has crashed. When I connected it with my computer, it is recognized as a USB device under hard disk. I cannot open it. It was told as an unknown device. I am using a Windows computer and I want my external hard drive data back. Is there any way to recover data from my crashed external hard drive? Many thanks.

This is really an annoying problem. Since your external hard drive can still be recognized by computer, you can recover crashed external hard drive data with a third-party data recovery program. Wondershare Data Recovery, or Wondershare data recovery for mac is a choice for you. It enables you to recover data loss due to hard drive crash, system error and accidental deletion. All you need to do is to scan your crashed external hard drive with this program to check how many files you can recover.

Part 1: Free Download The Best Hard Drive Data Recovery

Get the trial version of Wondershare Data Recover and recover files from external hard drive.

Your Safe & Reliable Hard Drive Data Recovery Software

  • Recover lost or deleted files, photos, audio, music, emails from any storage device effectively, safely and completely.
  • Supports data recovery from recycle bin, hard drive, memory card, flash drive, digital camera and camcorders.
  • Supports to recover data for sudden deletion, formatting, hard drive corruption, virus attack, system crash under different situations.
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Partition Recovery

Data loss for deleting or formatting partition mistakenly? Recover data stored on partitions that have been deleted or formatted,and even from lost or hidden partitions.

Deleted File Recovery

Accidentally deleted important files without any backup and empty the "Recycle Bin"? Recover deleted files from PC/Laptop/Server and other storage media easily and quickly.

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Restore inaccessible, hidden or severely corrupt data that is usually caused by file system damage, RAW hard drive, RAW partition or partition loss with this powerful data recovery software.

Part 2: How to Recover files from Crashed Hard Drive

Here we recover files from external hard drive with Wondershare Data Recovery for Windows. Mac users please get the Mac version and perform the recovery in similar steps.

Step 1. Select file type to recover files from crashed external hard drive

Select the type of files you want to recover from hard drive. Select the option "All File Type" to start.

hard drive data recovery

Step 2. Select your crashed external hard drive to Scan Data

The program will list all local partitions and external hard drives in your computer. You just need select your external hard drive and click "Start" to continue.

recover data from crashed external hard drive

Step 3. Check the recoverable files and recover them selectively

After the scanning completed. All found contents will be displayed in categories. Check file names to see whether they are what you have lost or not. For image files, you can even preview them.

Then you can select files you want to recover and click "Recover" to save them to your computer. lease do not save the files to your external hard drive where they were lost before.

Note: After recovering files, we highly suggest you fix your external hard drive for future use.

recover data from hard drive

About Crashed external hard drive data recovery:

If data in your crashed external hard drive is logically damaged, it is impossible to recover it. This is also why Wondershare Data Recovery offers a trial version. This trial version can help you to check how many files you can recover and check whether files found by it are what you want to retrieve or not.

Security Verified, people have downloaded it

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